Refund Policy
At VYNR, we take pride in delivering premium-quality pieces. If you are not fully satisfied with your purchase, we’re here to help.
Returns
Items may be returned within 14 days of delivery. To be eligible, products must be unworn, unwashed, and in original condition with all tags and packaging intact. Any items that show signs of wear or damage will not be accepted.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be issued to the original payment method. Please allow 5–10 business days for the refund to process, depending on your payment provider.
Exchanges
We only replace items if they are defective or incorrect. If you need a different size or item, we recommend placing a new order while requesting a return for the original purchase.
Final Sale Items
Limited drops, sale items, and special releases are considered final sale and are not eligible for refunds or exchanges.
Shipping Costs
Shipping fees are non-refundable. Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with proof, and we will resolve the issue promptly.
Contact
For all return and refund requests, please contact our support team before sending any items back.
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